FAQs

What is Back on Track?
We create therapeutic products for horses, dogs and people from material that has been infused with Welltex technology.

How does it work?
Welltex fabric utilises the body’s own energy and reflects the energy back as a far-infrared wavelength. That far-infrared wavelength penetrated deeper into the tissues. It is proven to increase blood circulation which, in turn, will increase the oxygen transport and waste product removal to and from the tissues, muscles, joints, tendons and ligaments. It is a known fact that an increased blood circulation will aid in overall well being and health of the tissues and also in healing from some trauma or injury.
When manufacturing the polyester and polypropylene fibres that Back on Track products are made of, ceramic particles are fused into the textile fibres. The selection of these ceramic particles is based on which absorption and emission spectrum they contain. The result is that when ceramic particles absorb the body’s energy radiation, they expel energy of a specifiv wavelength, which is based in the long-wave infrared zone of the thermal radiation spectrum. It is a well established and documented that long-wave infrared heat radiation has a pain reducing effect and increases blood circulation.

How do I use BOT?
We recommend an introduction time of 2-4 hours per day for the first 3-5 days to get the body used to the effects, but the length of introduction an vary between individuals. Use your judgement to determine when ready for longer use. For the best results, after the introduction time, use the products for longer periods of time daily – such as overnight. Every 3-4 weeks we recommend not using the products for 3-6 days. The period of discontinued use is for you to assess/re-access the progress of your horse or dog and even yourself. Products may be worn for a period of 1-24 hours a day after the introductory period. For use with dogs and horses we recommend removing our products for 3-4 hours a day to give the animal a break from the effects.

Can the products be used in the hot temperatures?
Yes. We do recommend using the products in the cooler parts of the day and for shorter periods of time during the warmer summer months, however, this is your personal preference. Use your best judgement when using our products on your animals on a hot day. Using them for smaller amount of time throughout the day is better than not using them at all.

After discontinuing use for a period of time, do I need to start over with the introductory period?
Depending on how long it has not been used, it may be necessary to start the introductory period again. Use common sense and see how the animal reacts.

How long do the BOT products work?
The effectiveness of BOT products will not change since you cannot wash out the Welltex fibres infused in the threads. If you have been using our products for a long period of time and feel you don’t see the same results as you did at the beginning, simply take a break for a week and try again. While using our products the body can get used to feeling better, so you may no longer see an increased difference. After taking a break you will most likely see or feel that difference again.

Why use BOT products when there are no injuries?
The improved blood circulation from the use of BOT products will help maintain the overall well being of the body tissues, even in health. It may also help prevent injuries in the future by improving overall resilience of the body.

If using BOT products causes increased blood circulation and swelling occurs, will it go away?
Take a break from wearing the product until the swelling goes down, then begin using it again. Wear it for only a few hours to minimize the chance of swelling again until the body gets used to the increased blood circulation from wearing the product.

How long does the BOT material last and retain its properties?
Because the Welltex material is melted into the thread of the fabric, it will always be effective, no matter how much you have used the products or how many times they have been washed.

What is the difference between BOT and magnets?
The Welltex material utilises the body’s own energy and reflects that energy back into the tissues as far-infrared wavelengths which penetrate deeper than just warmth to affect the tissues and the blood vessels, whereas the magnets utilise the magnetic field.

How do I wash BOT products?
Machine wash in warm water and a mild detergent. Do not use fabric softener or bleach. Hang to dry.

What happens if the products are put in the dryer accidentally?
Unless you have a very hot dryer, the products should remain effective. If products are put in a really hot dryer, the ceramic fibres may melt and the material will get stiff in some areas.

Will the products shrink?
No, as long as you follow the washing instructions. Products are not to be put into a dryer.

Can liniments be used with BOT products?
Do not use liniments and products that will generate heat. Use your own common sense to see how you or your animal reacts.

How much support do the “brace” products provide?
All of our people products are FDA-approved. Back on Track products give some support but are mainly used as therapeutic products that increases the blood circulation and in turn help reduce inflammation in muscles and joints.

Does BOT guarantee their products?
We evaluate each situation individually and will take care of any manufacturer problems.

Can I return or exchange products?
As long as horse and dog product has not been used, you may return it for exchange. You need to contact head office, 0412 356 996, to make arrangements. You will be responsible for payment of return postage and you will need to enclose a prepaid satchel for us to send the replacement.

Can BOT be worn over clothing or over other blankets?
BOT products need to be next to the skin or hair of animals for the product to give the best effect. However, the Back Brace can be worn over a thin shirt and the Mattress Overlay should be used under regular sheets.